Self-reflection microlearning
The goal was to Introduce office staff to strategies that help ensure a positive patient experience.
Challenge
Engage the learner’s empathy and demonstrate the pitfalls of a poor patient experience.
Tools used: Captivate, Camtasia, Vyond, and Storyboards developed in PowerPoint
Design
I collaborated with a stakeholder from the marketing team to create a story-centered module. I included interactive elements to help the learner discover the methods they could use to ensure their readiness to work with patients.
©Copyright 2025. All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.